Our collection companies use adjustable interfaces to import your receivables transactions electronically. The high degree of automation in these systems allows us to control and monitor these workflow steps automatically. Entries, such as effected payments or write-offs for balance shortfalls, are also exported electronically to you for booking.

The arvato Group has its own IT resources, enabling it to make quick industry- and client-specific adjustments in collection processes.

Branch-specific process tools, such as flexible interfaces or online bank statements, and the use of an optical archive enable efficient and transparent processing.

By option, you can receive an online connection to our collection systems. This enables you to access your receivables without any further ado. It is then not only possible to view the latest status on procedures for your receivables, quickly and without any complications, but you can also process any reclamations online or even initiate certain measures yourself.