All of Our Collection Solutions At a Glance

Customised receivables management: because your customers are also individuals

After competent consulting from our industry-specific experts, we can help you develop a collection strategy that suits your own industry and requirements. As there is no such thing as a standard collection process for all industries and debtor structures, our experts use customised solutions to ensure that you achieve the greatest possible success in your collections.

The optimum collection solution could consist, for example, of a combination of standard collection procedures, intensive out-of-court reminder procedures and long-term monitoring.

Intensive Out-of-court Reminder Procedure

Rely on efficient and effective solutions

In the case of small receivables, the cost of enforcement measures is often disproportionate to the debt involved. » more

Judicial Reminder Procedure by Contract Lawyers

Avoid additional processing costs

If necessary, contract lawyers with many years of experience ensure that the debt is legally secured by a judicial reminder procedure, from entitlement and legal action to enforcement procedures and a statutory declaration in lieu of oath. » more

Long-term Monitoring

Securing extraordinary earnings

You can also avail yourself of our expertise in the long-term monitoring of uncollected receivables by providing a special long-term processing service, for up to 30 years if necessary. » more

International Collection

Are you looking for a regional or a central contact person? It's your decision!

The specialists at arvato infoscore can also offer you the right solution for your international receivables. » more

Checking/Investigating Addresses

Automated address research using different data sources ensure cost-efficient processing before, but especially during the collection process. » more

Credit Checks (Comparing Customers and Debtors)

Comprehensive risk management also includes the consistent monitoring of the creditworthiness of your existing customers. » more

Collection Score

The score supports the decision regarding the optimal further method for collecting debts. » more

Sophisticated Reports and Statistics

Use our customised reports and analyses

We have developed our own reporting tools to provide you with much more than just normal information on successful collections and the status of procedures. » more

Optimal Media Mix For Approaching Debtors

Whether by letter, fax, e-mail, Internet or phone: workflow solutions geared to a high volume of incoming responses ensure effective and timely communication with debtors. » more

B2B Competence Centre

Commercial debtors require special collection know-how. We have met this requirement by specialising in the B2B sector and focusing on an early, differentiated approach to debtors. » more

Increased efficiency in collecting accounts receivable

As a leading provider of services in data, information and receivables management, we can offer you a service that ranges from direct marketing via credit rating checks through accounts receivable accounting to the purchase of bad debts.

Irrespective of whether you opt for individual modules or the outsourcing of entire processes, you will obtain intelligent solutions from a single source. By combining information and receivables management with scoring we can further increase efficiency in collecting accounts receivable.

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