Of course, our staff acts with the utmost integrity at all times when handling your collection proceedings. Collections are handled by highly qualified employees with a wealth of industry expertise. We remain in constant contact with your debtor, either through face-to-face contact or via telephone processing at our » Service Dialogue Centre. Many legal experts ensure that your collections are handled correctly, sensitively and appropriately.

The arvato infoscore collection companies are members of the Bundesverband Deutscher Inkasso-Unternehmen e.V. (BDIU - Association of German Collection Companies) and adhere strictly to the guidelines of this association. They see themselves as sensitive intermediaries between you and your customers.