Our solutions in the area of outsourcing business processes cover the following services:

• Billing
• Accounts receivable
• Assumption of billing and customer master data
• Printing and sending invoices
• Implementation of commercial dunning procedures, including printing, and sending commercial reminders in accordance with the required number/frequency
• Management of accounts receivable, including monitoring, allocating and posting payment receipts
• Clearing, e.g. credit card transactions
• Arrangement of direct debits and processing of returned direct debits
• Data integration and reporting
• Financial statements (monthly and annual)
• Reporting and process integration, depending on requirements

If required, outstanding receivables can automatically be transferred to an arvato infoscore collection company.

Our service portfolio also includes efficient interfaces, e.g. to SAP/R/3. Extensive reporting and controlling instruments are individually adjusted to meet your requirements. Our professional reports on optimizing processes, e.g. for controlling sales activities or adjusting payment arrangements, give you further added value.