Scoring is used to predict customer behaviour, using multivariated mathematical-statistical analysis methods. Scoring methods are applied in winning new customers, checking applications and serving existing customers, culminating in reminders and collection procedures. They are used to asses marketing and risk potentials.

The development of standardised and customer-specific scorecards is part of arvato infoscore's core business.

You can achieve even more detailed risk control by implementing individual scorecards or a scoring procedure that has been developed even further specifically for your field. This enables you to arrange customer-related decision-making processes even more quickly and effectively and forecast the risk for each customer relationship. Our unerring risk and profit forecasts minimise your risk of bad debt loss and optimise your profit.

arvato infoscore presently offers the following scoring models:

Fraud scores

To avoid business contacts made for fraudulent purposes, arvato infoscore offers a number of specially developed scorecards:

• Identity Score
• Payment Score
• Order Score
• Profile Score

Creditworthiness scores

arvato infoscore offers the following scores for checking a customer's creditworthiness:

• informa Marketing Score
• Micro-geographic Score
• Socio-demographic Score
• History Score
• Negative List Score
• informa Consumer Score
• BoniScore