Its affiliation with arvato AG makes arvato infoscore an essential part of the world's longest value-added chain, thereby offering its customers an effective and efficient customer relationship and accounts receivable management.
Data management: the best solution for each task
Within the arvato infoscore corporate group, AZ Direct is the leading full-service provider for globally successful direct marketing. This unique joint service provider, made up of arvato infoscore and our subsidiaries, gives our customers extensive and comprehensive solutions for winning new customers and achieving customer loyalty, all from a single source. Together with extensive consulting services, our service portfolio ranges from high-quality consumer and business addresses incl. features to innovative data and campaign management, intelligent analysis services as well as the concept, design and production of advertising material and the collection of feedback. We have almost 40 years of experience in direct marketing, during which we combined our extensive know-how in a wide variety of economic sectors to provide customised, sector-related end-to-end solutions along the entire direct marketing value chain.
Information management: more security using credit standard checks and risk assessment
An increasing tendency towards credit financing - goods now, pay later - and a growing level of consumer debt as well as the marked increase of private bankruptcies demands efficient risk management to avoid a loss in sales.
Using arvato infoscore's consumer information on relevant creditworthiness, you will recognize high-risk customers even before you start a business relationship. This will lower your advertising costs and reduce bad debt loss, especially for companies that deliver on account and work with cashless payments. Our service portfolio includes the comparison of advertising addresses, credit standard checks for new and regular customers in traditional non-local business and online trade, and a comparison of accounts receivable. We access the credit standard data from infoscore Consumer Data GmbH (ICD) which contains more than 40 million features on the negative payment behaviour of 7.7 million consumers. Its up-to-date data comes from all sectors of daily consumption, thereby providing an excellent early warning function particularly for the trade and service industries.
Scoring: recognising the chances and risks of a customer relationship
Use the data provided on your customers to win profitable customers and ensure their long-term loyalty. Scoring is an analytical procedure for forecasting and assessing points, which calculates just how probable it will be that each individual customer will behave in a certain manner: buy certain products, use services, pay off a loan, not return the goods he has ordered, become a loyal customer, pay when reminded, etc. We use sophisticated scoring procedures for optimising processes in order to estimate the chances and risks in all of the phases of a customer life cycle.
Accounts receivable management: efficient solutions for increasing your profit
Optimising the financial value-added process offers you considerable potential for increasing the value of your company. Profit from arvato infoscore's efficient services to reduce your costs in accounts receivable management. We offer cost-efficient, highly automated solutions, particularly for extensive order volumes, enabling you to concentrate fully on your core business. Our services range from processing your entire debtor management and carrying out out-of-court collections to long-term monitoring of entitled receivables over a period of up to 30 years.
As a competent outsourcing partner in work-intensive, high-cost volume transactions, we have successfully provided our services for decades in this market. We are highly specialised and employ highly-qualified staff as well as state-of-the-art data processing to settle your accounts receivable.
Factoring: more liquidity, more security
Companies can increase their financial scope by factoring, i.e. selling their accounts receivable from the supply of goods and services against immediate financing. This gives them greater flexibility, allowing them to make better use of chances in the market. In particular, the combination of immediate liquidity coupled with protection against bad debt losses and the professional takeover of debtor management makes factoring an attractive alternative form of financing. Within the arvato infoscore corporate group, BFS finance is your strong partner for factoring solutions. Apart from classical full-service factoring, our product portfolio includes customised in-house factoring, tailored to meet your individual requirements. This enables you to decide freely whether you will continue to handle your debtor management yourself or outsource it.
